When is my water meter read and the bill due?

Water meters are read mid-month (approximately the 15th of each month). Bills are mailed by the last working day of the month, and are due by the 10th of the month by close of business at 4:30 p.m. After the due date a late fee of $15 or 10% of the billed services, whichever is greater, is assessed giving the customer approximately ten days (20th of the month) to pay their water bill before it is disconnected.

The $50 service charge will be applied to a utility bill whether or not utility service has been disconnected (A $50 service charge also applies to Walnut Grove Water customers). Postmark dates are not accepted as date of payment. Sign up for e-bill/e-late notice now.

Show All Answers

1. What are your business hours and phone number?
2. How can I check my balance or make a payment?
3. When is my water meter read and the bill due?
4. When is my garbage and recycle picked up?
5. Can I use my own container or cart?
6. How do I schedule a bulk item pickup?
7. Where can I find my annual water quality report?